GENARSANJAY PRIVATE LIMITED (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information from users:

a. Personal Information

  • Name, email address, phone number
  • Billing and payment information (credit/debit card, UPI, net banking details)
  • Travel preferences, booking history, passport and ID details for travel services

b. Non-Personal Information

  • IP address, browser type, operating system
  • Website usage data (pages visited, duration, clicks)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Process bookings and payments
  • Confirm reservations and send updates
  • Personalize your experience and recommend travel packages
  • Respond to inquiries, complaints, or requests
  • Improve website performance, content, and services
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

  • Travel service providers (hotels, airlines, transport companies) to complete your booking
  • Payment gateways for secure processing of payments
  • Legal authorities when required by law or for safety reasons

We ensure that third-party service providers maintain confidentiality and comply with data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Track user preferences and sessions
  • Analyze user behavior to optimize offerings

You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access, use, or disclosure
  • Accidental loss, alteration, or destruction

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for the purposes listed above or as required by law.

Once data is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications
  • Withdraw consent for data collection

Requests can be made by contacting us at genarsanjay@gmail.com.

8. Children’s Privacy

Our website and services are not intended for children under 18 years.
We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website constitutes acceptance of any changes.

11. Contact Us

For questions or concerns about this Privacy Policy:

GENARSANJAY PRIVATE LIMITED
First Floor, No. 477, E.V.R High Road (Poonamallee High Road),
Arumbakkam, Chennai – 600106
Phone: +91 96029 03709
Email: genarsanjay@gmail.com